Refund Policy

All new orders are covered with a 7 days warranty period. All renewals of previous orders are covered with a 3-day warranty period. Please note that refunds are only possible for orders with 7 Gbytes or less of used traffic. No refunds will be issued for orders with more than 7 Gbytes of used traffic.

If for any reason you would like to have your payment refunded to you, please contact us at info@hotvpn.com using the email you used to register on our website.

Any questions about our refund procedure? Ask right away, we’re ready to respond to your requests at info@hotvpn.com as soon as we can. You’re also welcome to use any other contact method, including our contact form.

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